Learn how to build a network of skilled ‘change agents’. Experts in their respective business areas, but equipped with change management tools too. In this short session, we will look at key change roles that you should consider with any change effort to give you the highest chance of success. Join us to look at what the roles are, what kind of people you want to ‘recruit’ into them and some of the most common pitfalls to avoid.
While the subject of how individuals react to change is well-researched, the reality of dealing with the emotions of change continues to be a source of resistance, stress and disruption for many people. This course is designed for anyone facing change at work and aims to minimise negative outcomes by discussing the typical change transition process, and proactively planning strategies for creating a greater sense of control in a changing environment.
If you lead a team of people, you will understand that enabling change in others is a skill. The good news is that, this is a skill that can be taught! This course will prepare those leading others through change, to support their team. It will show them how to predict typical reactions and minimise disruption and resistance.
Ideal for anyone who manages others through change, and wants to be aware of what obstacles can occur. A short, fun session that will explain why change goes off track, takes longer than anticipated to deliver or even what causes it to fail altogether.
Intended for those who are new to projects, or have had limited training in Project Management. By examining everyday projects, you will understand the key theory and practice behind successful Project Management.
An introduction to User Acceptance Testing (UAT) defines the activities and responsibilities of UAT. Based on industry best practice, the course includes real-life examples of projects. It covers why UAT differs from other forms of testing and when it should and should not be applied. It explains who should perform the UAT, the most appropriate techniques to use, and how to apply them.
Being able to articulate feedback effectively and promote a feedback culture is a skill. It can open the lines of communication, create mutual understanding and promote transparency. In fact, shining a light on an issue can raise awareness, enable choice and drive effective behaviours.
This session provides valuable guidance and a structured approach to delivering challenging feedback to others. If you manage a team or need to give challenging feedback to a colleague, then this is your opportunity to address the elephant in the room!
Review the do’s and don’ts of successful change leadership and what you should focus your attention on to successfully lead change within your organisation. In this 2-hour session, we will review the dos and don’ts of successful change leadership and what you should focus your attention on to successfully lead change within your organisation.
The value of using a coaching approach in today’s workplace is now recognised as one of the most powerful tools to grow the individual, foster engagement and to drive performance and results.
Being able to use a range of different styles is key, and coaching is one of the styles highly successful managers use regularly. Coaching is about helping others explore options and to finalise the way forward. It is about helping people to help themselves.
The one-day EU General Data Protection Regulation Foundation is a classroom course provides a complete introduction to the EU GDPR and an overview of the key implementation and compliance activities required to achieve continuous compliance.
The Foundation in Management course is aimed at for those who are new to or have limited experience of managing others. This programme will provide the fundamental skills and behaviours required to manage in the 21 Century.
Ideal for anyone who is new to or has limited experience of managing others.
An ideal starting platform for people wishing to take on the role of DPO.If you are appointing a DPO for the first time, chances are, the what, why and how are a little unclear. Join us for this two-day course, which offers an ideal starting point for those venturing into the role of the DPO.