With major new regulation coming into force, the client was planning for a significant increase in workload. This initiated a requirement for a five fold increase in staff and a consequential change to systems and operational infrastructure including a fit-for-purpose premises.

We were invited to deliver a modern e-enabled web-based system that was straightforward to use for requisitioners, with integrated workflow processes and embedded controls that would help to drive purchasing behaviours and compliance​.

We were to design a visual representation of the ‘current state’ business architecture incorporating the different layers of the operating structure of the business, which included people, products and services, technology and data. We then gathered information into a single high-level view, which could be used to support senior level discussions in relation to their Target Operating Model. ​

We were invited by a crucial and integral public service department that serves our local community to design and develop a new target operating model for the 21st century that would ultimately achieve a £1m saving in their 2019 budget​.

We were invited to design and develop a new target operating model for the 21st century that would ultimately achieve a £1m saving in the clients budget​.

We were commissioned to benchmark testing capability across a whole Group of companies, in order to shape their Target Operating Model for Testing.​

Jersey’s medical practitioners faced one of the biggest digital transformations in recent years with the introduction of a record sharing service that would totally change the way in which patients’ records were shared, created and stored.

We were invited to review the ways income was coming into the public services and to understand how individual teams and departments were processing and reconciling the revenue.

We were invited by a public services department to implement a digital solution to enable the public to report road and traffic information to the government electronically via a smartphone app or the website. ​

The public service department was looking to obtain greater value from the procurement activities through improved purchasing efficiencies and savings from utilising economies of scale, rationalisation and aggregation of spend.