Business Analysis and Process Mapping

Business Analysis and Process Mapping


Business process analysis is a fundamental set of methods, techniques, and tools which change professionals use to analyse an organisation's operations.

This course will introduce you to the concepts, modelling and mapping tools, and teach you how to create your process map using the correct symbology. The course also includes quick assessments to qualify your understanding of this transformative technology.

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What happens when I purchase this course?

Before you complete your purchase, you will be invited to complete a short registration form. We will use the details supplied to create a new user login on our learning management system (LMS). When you purchase this course, a member of our team will then process your application and submit the details you supplied on the registration form to our LMS. You will then receive a notification from our LMS ( to create your login credentials, allowing you access to this course at your leisure.