Frequently Asked Questions

Change management is a structured approach to transitioning individuals, teams, and organisations from a current state to a desired future state. At Marbral Advisory, we understand that successful change is not just about processes and systems but also about people. We offer a variety of tools and techniques to support individual, team, and organisational change, helping clients plan, lead, drive, and embed change effectively. Learn more here

Project management focuses on planning, executing, and finalising projects within specific constraints such as time, budget, and scope. Change management, on the other hand, deals with the people side of change, ensuring that individuals and teams are ready, willing, and able to adopt new ways of working. Both disciplines are crucial for successful transformation, and Marbral Advisory specialises in integrating them seamlessly. We have developed a Change and Project Management Toolkit, which you can find here.

We provide a comprehensive suite of services, including:

• Change Management: Supporting teams, and organisations through transitions with tailored tools and techniques.

• Project and Programme Management: Setting up and running projects, portfolios, and programmes of varying sizes, employing best practices to deliver on time and within budget.

• Advisory Services: Offering consultancy to help organisations achieve their wider business goals, using tested methodologies and approaches.

• Resourcing: Providing skilled professionals such as change managers, project managers, and business analysts for both short and long-term assignments.

• Learning Solutions: Delivering e-learning and training courses to upskill clients in change management, project management, business analysis, regulation and much more.

• Packaged Services: We offer a range of pre-designed service packages that address common business challenges with fixed scopes, outcomes, and costs.

Learn more about our services

Marbral Advisory is headquartered in Jersey and operates in Guernsey, the Isle of Man, the UK, and Ireland. We have a presence in multiple locations, allowing us to support clients across various jurisdictions.

We assist a wide range of clients in sectors such as financial services, legal and professional services, government, logistics, technology, utilities, and construction. Our team has demonstrable track records in all areas of digital, people, organisational, and regulatory change. Click here to read our case studies

Change management works by guiding individuals, teams, and organisations through a structured process of change. It starts with understanding the need for change, then planning and preparing the people involved, before implementing and embedding the change into everyday operations. At Marbral Advisory, we use proven tools and techniques to support each stage of the journey, from impact assessments and stakeholder engagement to training, communication, and measuring success. The goal? To ensure your change is not only adopted, but sustained long after go-live. Learn more here

Change management principles are the foundations that guide successful transformation. There are several established models that help shape a structured approach, such as Kotter’s 8-Step Process, Lewin’s Change Model, McKinsey 7’s Model and the ADKAR Model. At Marbral Advisory, we don’t take a one-size-fits-all approach. We draw on these models (and more), tailoring our method to suit your organisation, culture, and goals.

In some cases, yes - but it depends on the nature of the costs and the accounting standards in place. Generally, change management costs related to training, communications, and stakeholder engagement are treated as operational expenses. However, if the costs are directly attributable to the development or implementation of a capital project (such as a major IT system), they may be eligible for capitalisation. We recommend consulting your finance team or accounting adviser to confirm what’s appropriate for your organisation. Marbral Advisory can work with you to clearly define and track your change-related costs.

Project management is the art and science of delivering change effectively. At Marbral Advisory, we manage projects from start to finish, defining objectives, planning resources, managing risks, and ensuring delivery on time and within budget. Whether it's a standalone project, a complex programme, or an entire portfolio, we tailor our approach to suit your organisation's needs. Our team is skilled in designing and running Project Management Offices (PMOs) that balance strategic decision-making, delivery support, and quality assurance. Learn more here

Project management is essential because it provides structure and clarity to complex initiatives. It ensures that resources are used efficiently, risks are managed proactively, and objectives are met. Without effective project management, projects can suffer from scope creep, missed deadlines, and budget overruns. You can find out more about our PM services here.

There are numerous tools available to support project management, ranging from scheduling software like Microsoft Project, Primavera, Power BI to collaboration platforms like Asana and Trello. Project managers select tools that align with the organisation's needs and culture, and enhance visibility, communication, and efficiency across projects. If you are new to project management, our Change and Project Management Toolkit will guide you in how to manage projects and provide useful templates.

While AI is transforming many aspects of project management, such as automating routine tasks, providing data-driven insights, and enhancing decision-making, it won't replace the human element. Skills like communication, problem-solving, and strategic thinking remain irreplaceable. At Marbral Advisory, we embrace AI as a tool to augment our capabilities, not replace them, click here to read our articles on this topic.

Practitioners often talk about the five basics of project management as:

1. Initiation: Defining the project at a broad level and securing necessary approvals.

2. Planning: Establishing the scope, objectives, and procedures.

3. Execution: Implementing the project plan by coordinating people and resources.

4. Monitoring and Controlling: Tracking progress and making adjustments to stay on course.

5. Closure: Finalising all activities, delivering the project, and evaluating performance.

These phases ensure a structured approach to delivering successful projects.

At Marbral Advisory, we have simplified this into three considered areas as part of our own Framework:

• Imagine and Plan It

• Develop and Learn It

• Deliver and Live It

You can download our Framework for free here.

Business analysis involves identifying business needs and determining solutions to business problems. These solutions often include process improvements, technology implementations, or strategic planning. At Marbral Advisory, our business analysts work closely with stakeholders to understand their requirements and translate them into actionable plans. We provide qualified professionals to support your organisation, either through onsite support or the delivery of business analysis training. Learn more here

Business analysis is crucial because it helps organisations understand their current operations, identify areas for improvement, and implement effective solutions. It ensures that changes align with business goals and deliver value. By applying appropriate requirements gathering techniques and continuous improvement processes, business analysts help organisations adapt to change and maintain competitiveness.

Yes, we can support you in the delivery of first-class professionals for both short and long-term assignments. Our flexible resourcing model allows you to pick and mix from our range of expertise and talent, ensuring cost-effective and tailored solutions for your project needs. Learn more here

Our team of qualified trainers and subject matter experts offer a range of learning solutions, including off-the-shelf e-learning and custom-designed training interventions. We aim to upskill you to a sufficient level so you can confidently manage change in the future, be that at an individual, team, or organisational level. Learn more here

To discuss how Marbral Advisory can assist you and your organisation in driving, engaging, and embedding sustainable change, please contact us and reach out to our friendly team. We're here to help you make change wanted, change happen, and change stick®.